Terms & Conditions of Sale
Welcome to our website. If you continue to browse
and use this website you are agreeing to comply with and be bound by
the following terms and conditions of use, which together with our
referred to as 'CPL' ) relationship with you in relation to this
The term CPL or ‘us’ or ‘we’ refers to the owner of the
website whose registered office is Unit B6, Bernard Road, Danes Road
Industrial Estate, Romford, Essex RM7 0HX (UK).. The term ‘you’ refers
to the user or viewer of our website.
The use of this website is subject to the following
content of the pages of this website is for your general information and
use only. It is subject to change without notice.
we nor any third parties provide any warranty or guarantee as to the
accuracy, timeliness, performance, completeness or suitability of the
information and materials found or offered on this website for any
particular purpose. You acknowledge that such information and materials
may contain inaccuracies or errors and we expressly exclude liability
for any such inaccuracies or errors to the fullest extent permitted by
use of any information or materials on this website is entirely at your
own risk, for which we shall not be liable. It shall be your own
responsibility to ensure that any products, services or information
available through this website meet your specific requirements.
website contains material which is owned by or licensed to us. This
material includes, but is not limited to, the design, layout, look,
appearance and graphics. Reproduction is prohibited other than in
accordance with the copyright notice, which forms part of these terms
trademarks reproduced in this website, which are not the property of, or
licensed to the operator, are acknowledged on the website.
use of this website may give rise to a claim for damages and/or be a
time to time this website may also include links to other websites.
These links are provided for your convenience to provide further
information. They do not signify that we endorse the website(s). We have
no responsibility for the content of the linked website(s).
not create a link to this website from another website or document
without CPL's prior written consent.
terms and conditions
We have found that our laser transfer paper works well with most
laser printers, including those supplied by us. However, We cannot be held responsible for damage caused to
printers as a result of using our laser transfer papers - even if the
laser printer has been supplied by us. Using transfer papers of any kind
may invalidate the manufacturers warranty.
The same above policy refers to Sublimation Inkjet printers
supplied by us as the sublimation inks used with these inkjet printers
may invalidate the warranty offered
by the inkjet printer manufacturer.
In the event of a claim, the customer will need to contact the
manufacturer and send the goods to them and back at their own expense.
We cannot be held responsible for delays in shipment, however caused.
Neither can we be held responsible for lost orders as a result of any
delays in shipping the goods or if the items are out of stock.
Where we have supplied circuit breakers with our machines, they must be
used at all times.
All machines and equipment must be kept away from Children and the
Public as hot parts of machines can cause severe burns.
We follow all current UK legislation and do offer a 7 days returns
policy if the goods which you have received are not as expected.
In order to return the goods, you must inform us of in writing
within 7 days. Notice given by telephones cannot be accepted. We
will only accept the return of the goods providing they have not been
used or any CD's or Software products opened. Goods must be sent back to
us in perfect condition and securely packed in their original boxes with
adequate packaging materials to minimise any damage. Goods must also be
fully insured against damage or loss. When returning goods, please
ensure that nothing is thrown away and everything is returned. Goods
must be sent back to us at your expense.
Please exercise great care when lifting heavy or bulky machinery and
handling any electrical parts of our machines. Tampering with our
machines will make the warranty null and void.
All goods supplied by CPL are covered by a 12 months warranty, back to
base. Under the warranty, if the goods are found to be faulty, we will
replace any faulty parts and ship them to you at our expense (UK only).
The customer is responsible for transportation costs to get the goods to
us, fully insured with sturdy packaging. In the event the goods
are not found to be faulty after inspection, the customer is liable for
shipping costs both ways. plus reasonable inspection charges. We offer
warranty on all our products, however some manufacturers or laser and
inkjet printer will no cover overseas warranties.
Where we have
offered 'Lifetime Warranty' on our heat presses, this shall include
heating element, buzzers, timers. Parts not mentioned may be charged for
after the 12 months warranty has expired. Replacement of parts
excludes fair wear and tear as well as negligence. Labour charges will
be extra after the initial 12 months warranty has elapsed and the
customer will be liable to pay shipping charges both ways. We
reserve the right to request the return of the faulty part before a new
part can be posted out.
Overseas customers are liable to pay any additional charges as imposed
by their Customs & Excise Department - this is the customer's
responsibility and not ours. Our shipping charges only cover sending
goods to the airport or door to door (Whichever has been agreed for and
paid for in advance) and do not cover any additional charges such
as Import Duty etc.
protects any information that you give CPL
when you use this website.
CPL is committed to ensuring that your privacy
is protected. Should we ask you to provide certain information by which
you can be identified when using this website, then you can be assured
that it will only be used in accordance with this privacy statement.
CPL may change this policy from time to time
by updating this page. You should check this page from time to time to
ensure that you are happy with any changes. This policy is effective
What we collect
We may collect the following information:
and job title
information including email address
demographic information such as postcode, preferences and interests
information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and
provide you with a better service, and in particular for the following
Internal record keeping.
use the information to improve our products and services.
may periodically send promotional email about new products, special
offers or other information which we think you may find interesting
using the email address which you have provided.
time to time, we may also use your information to contact you for market
research purposes. We may contact you by email, phone, fax or mail. We
may use the information to customise the website according to your
We are committed to ensuring that your information is
secure. In order to prevent unauthorised access or disclosure we have
put in place suitable physical, electronic and managerial procedures to
safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be
placed on your computer's hard drive. Once you agree, the file is added
and the cookie helps analyse web traffic or lets you know when you visit
a particular site. Cookies allow web applications to respond to you as
an individual. The web application can tailor its operations to your
needs, likes and dislikes by gathering and remembering information about
We use traffic log cookies to identify which pages are
being used. This helps us analyse data about web page traffic and
improve our website in order to tailor it to customer needs. We only use
this information for statistical analysis purposes and then the data is
removed from the system.
Overall, cookies help us provide you with a better
website, by enabling us to monitor which pages you find useful and which
you do not. A cookie in no way gives us access to your computer or any
information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web
browsers automatically accept cookies, but you can usually modify your
browser setting to decline cookies if you prefer. This may prevent you
from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of
interest. However, once you have used these links to leave our site, you
should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of
any information which you provide whilst visiting such sites and such
sites are not governed by this privacy statement. You should exercise
caution and look at the privacy statement applicable to the website in
Controlling your personal information
You may choose to restrict the collection or use of your
personal information in the following ways:
you are asked to fill in a form on the website, look for the box that
you can click to indicate that you do not want the information to be
used by anybody for direct marketing purposes
you have previously agreed to us using your personal information for
direct marketing purposes, you may change your mind at any time by
writing to or emailing us at [email address]
We will not sell, distribute or lease your personal
information to third parties unless we have your permission or are
required by law to do so. We may use your personal information to send
you promotional information about third parties which we think you may
find interesting if you tell us that you wish this to happen.
request details of personal information which we hold about you under
the Data Protection Act 1998. A small fee will be payable. If you would
like a copy of the information held on you please write to [address].
information contained in this website is for general information
purposes only. The information is provided by CPL
and while we endeavor to keep the information up to date and
correct, we make no representations or warranties of any kind, express
or implied, about the completeness, accuracy, reliability, suitability
or availability with respect to the website or the information,
products, services, or related graphics contained on the website for any
purpose. Any reliance you place on such information is therefore
strictly at your own risk.
In no event
will we be liable for any loss or damage including without limitation,
indirect or consequential loss or damage, or any loss or damage
whatsoever arising from loss of data or profits arising out of, or in
connection with, the use of this website.
this website you are able to link to other websites which are not under
the control of CPL. We have no control
over the nature, content and availability of those sites. The inclusion
of any links does not necessarily imply a recommendation or endorse the
views expressed within them.
Every effort is made to
keep the website up and running smoothly. However,
CPL takes no responsibility for, and will not be liable for, the
website being temporarily unavailable due to technical issues beyond our
This website and its
content is copyright of CPL - © CPL 2009. All rights reserved.
Any redistribution or
reproduction of part or all of the contents in any form is prohibited
other than the following:
may print or download to a local hard disk extracts for your personal
and non-commercial use only
may copy the content to individual third parties for their personal use,
but only if you acknowledge the website as the source of the material
may not, except with our express written permission, distribute or
commercially exploit the content. Nor may you transmit it or store it in
any other website or other form of electronic retrieval system.
Your use of
this website and any dispute arising out of such use of the website is
subject to the laws of England, and Wales.